Support of Credit Card Machine Malaysia
Credit Card Machine Malaysia
Support – Credit Card Machine Malaysia
Welcome to the Support Center of CreditCardMachineMalaysia.com
We are here to help businesses across Malaysia—from Kuala Lumpur, Johor Bahru, Penang, Kota Kinabalu, Kuching, to every city and town in between—get the most out of their credit card machine (POS terminal).
Whether you are a small business owner, café operator, online merchant, or a retail store manager, our dedicated support team is ready to assist you.
🛠 Common Credit Card Machine Issues & Solutions
1. Terminal Not Connecting to Network
If your credit card machine is not connecting to the internet or mobile network:
- Restart the device
- Check WiFi or 4G signal
- Contact us for technical troubleshooting
2. Transaction Failed or Declined
Ensure:
- The customer’s card is valid
- The terminal is updated
- Contact our support if the issue persists
3. Paper Jam or Printer Not Working
- Check the thermal paper roll
- Replace with a compatible paper roll
- Call us for step-by-step guidance
4. POS Machine Freezing or Slow Response
- Restart the terminal
- Ensure no background apps are running (for Android-based POS)
- Update firmware (we’ll help you with that)
📞 How to Get Support
Our Malaysia-wide support team is just a message or call away.
- Phone Support: +60 12-712 8894
- Email Support: hlchua1972@gmail.com
- Live Chat: WhatsApp Us
- Operating Hours: Monday – Saturday, 9AM – 6PM
🧠 Credit Card Machine FAQ – Malaysia Edition
✅ What types of credit card machines do you support?
We support various types of credit card machines in Malaysia:
- Android POS terminals
- 4G GPRS wireless terminals
- E-wallet & QR code readers
- Integrated online payment POS
✅ Can I use the credit card machine in all Malaysian states?
Yes! Our machines are compatible with networks across Sabah, Sarawak, Johor, Selangor, Penang, Kelantan, Pahang, and all other regions in Malaysia.
✅ Do you offer onsite support?
We provide remote assistance throughout Malaysia and arrange on-site visits for selected areas.
✅ Do you support DuitNow QR and e-wallet payments?
Absolutely! Our credit card machines support Touch ‘n Go eWallet, GrabPay, Boost, ShopeePay, and DuitNow QR.
🧰 Resources & Downloads
- 📄 User Manuals
- 🔄 POS Terminal Software Updates
- 🖨 Thermal Paper Roll Refill Info
- 💳 Merchant Account Setup Guide
👉 Visit our Resources Page for downloadable guides and setup instructions.
🌐 We Support Every Corner of Malaysia
Whether your business is in KLCC, Batu Pahat, Ipoh, Alor Setar, Kuantan, or Sandakan, our support team ensures your credit card machine runs smoothly—so you can focus on growing your business.
Need help right now?
📲 Contact Us | 💬 Chat with Support | 📧 Email Now
